Returns & Exchanges

At Role Model, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our goal is to ensure your wardrobe reflects your best self with zero hassle.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing