Frequently Asked Questions

Everything you need to know about shopping with Role Model.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.

Are your garments ethically produced?

Yes, Role Model is committed to ethical manufacturing. We partner with factories that ensure fair wages, safe working conditions, and sustainable production practices.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but we have a 1-hour window for cancellations or modifications. Please contact our support team immediately if you need to make a change.